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| Dataquest Solutions are pleased to provide advice on:- |
| * Choosing the best system * |
| * Providing installation advice * |
| * Post-sale technical support * |
Support is normally provided free of charge. For special situations, for example writing special application software software and on site installation a consultancy service is available and we are happy to discuss this with you. Dataquest Solutions aim to provide an honest advice! If we feel that our hardware is not suitable for a particular application we will use our experience in the data acquisition field to make further recommendations.
Dataquest Solutions strive supply systems that install without problem. However here is some general advice that may help. Remember that an unexpected results/signals, or indeed nothing at all, can be for a number of reasons not necessarily due to a fault.
Frequently asked questions and answers about PCI Docking Stations
Docking Station problems may relate to an unsuccessful install, manifesting itself as the inability of the computer system to see the installed card. For XP/2000 check in the MS Windows Control Panel - Device Manager, see if your card is showing. If it is but it has an exclamation mark "!" showing adjacent to it, try installing a simple PCI card e.g. Ethernet card. Is the problem still there? If so it is a PCI card compatibility problem. If the PCI card does not show look at the PCMCIA adapters in the same window, is there a "!" next to this? This indicates an incomplete driver install or a rare incompatibility problem to your notebooks system. If a re-install fails to help, try another Notebook PC if available and compare. If problems continue contact DataQuest solutions for help, (see link at the bottom of this page)
Frequently asked questions and answers about PCI-e Docking Stations
PCI Express Docking Station should not require addtional drivers except for those for your installed card. Only under XP can Docking Sation drivers be occassionally required. This requirement will be manifested by the inability of the computer system to see the installed card. Check in the MS Windows Control Panel - Device Manager, see if your card is showing. If an exclamation mark "!" showing adjacent to the PCMCIA adapters load the free drivers which follow:-.
Installation method of XP
drivers for PCI-Express Docking Station (4 Kbytes).
Drivers for PCI-Express Docking Station. Windows XP only (200 Kbytes), Vista and MacOS X supported without additional driver.
Please feel free to contact us for further help on any of the above
Returns procedure and associated terms and conditions.
Returns documentation .PDF (121KB)
And for further help....
| Telephone: 01462 857877 |
| Fax: 01462 811492 (A diagram speaks a thousand words!) |
| E-MAIL. (We aim to reply within 1 working day). |
© Dataquest Solutions 2003